Terms of service

These terms apply to your use of the PlanoMatch website. Product subscriptions, integrations, and pilots require a separate agreement.

Last updated: September 17, 2026

About this website

This website introduces PlanoMatch and provides a way to contact us about planogram and display-compliance checks. It does not provide an online checkout or grant access to a paid service.

If you have questions about these terms, email contact@planomatch.com.

Product information and inquiries

Descriptions explain the intended uses of PlanoMatch. Availability, supported devices, product coverage, integration requirements, pricing, and delivery dates must be confirmed directly with us. Illustrations explain the concept and are not screenshots or guarantees of recognition results.

Sending an inquiry does not create a subscription, commit either party to a purchase, or establish a service-level agreement. Any pilot or paid engagement must have separately agreed scope and terms.

Using the website responsibly

You may browse the site and share links to its pages. Do not interfere with its operation, attempt unauthorized access, introduce malicious code, or use the contact address to send unlawful or abusive material.

Materials and intellectual property

The PlanoMatch name and website materials are owned by PlanoMatch or used with permission where applicable. You may refer to or share the website for legitimate business discussion. Reuse of branding, illustrations, or substantial portions of the content requires permission unless permitted by law. Third-party materials remain subject to their own licenses.

Information you send

Only send information you are entitled to share. Please agree a suitable process with us before providing confidential plans, personal information about other people, or proprietary datasets. Our privacy policy explains how website visits and inquiries are handled.

Human review and limitations

Photo-based checks depend on image quality, product coverage, the reference layout, and what is visible. They may miss an issue or identify a difference incorrectly. Any operational use should include appropriate human review. A shelf image cannot establish stockroom inventory or guarantee a business outcome.

Availability and external services

We aim to keep website information useful and current, but cannot guarantee uninterrupted access or that every description is complete. Pages may change as the product develops. Third-party sites and services linked here have their own terms and privacy practices.

Your legal rights

Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded. Responsibilities, warranties, support commitments, and liability for a paid service must be addressed in the agreement for that service.

Changes and questions

Changes to these website terms will appear on this page with an updated date. They do not amend an existing separately signed agreement. For any question, contact contact@planomatch.com.